Establishing and Communicating the Quality Policy

The Quality Policy of the Company is:

• to understand the requirements of the customers and to consistently provide an excellent standard of overall quality, without detriment to our competitive position in the market.

• to continually explore and develop the most efficent methods of assembly and supply in order to maintain our existin quality at a competitive price.

• to ensure that all staff understand the importance of quality in their work, by reference to the applicable procedures and their objectives.


General Data Protection Regulations (GDPR)

As of the 25th May 2018 the law has changed and the new GDPR regulations have come into force.  This means that we must be transparent with regard to the data we hold for you and how we will use it.

Your details are held on our computer database. Your personal data will always be kept secure and we will only store it for as long as necessary. Once personal data is no longer needed, we will destroy it securely.  We will only use this information when we are dealing with you and will never disclose it to third parties.

The information we may hold is as follows:

  1. Name/Company Name
  2. Address
  3. Phone Number
  4. Email Address
  5. Bank Details
  6. Registration No.

This information is solely used to maintain our trading relationship and for general communication purposes.  Maintaining a good relationship with Customers and Suppliers is of utmost importance to us, so should you have any queries or concerns regarding data security please do not hesitate to contact us.

Modern Slavery Act 2015

This statement outlines how this Firm fulfils its obligations under the Modern Slavery Act 2015. We are a Manufacturing and Distribution company based solely in the United Kingdom. Our head office is in Bury St Edmunds.

As a company we are committed to act ethically, with integrity and transparency in all our business dealings and to implement effective systems and procedures to, as far as practically possible, ensure that slavery and human trafficking does not take place within our business or supply chain. This Firm has a zero tolerance to this issue and likewise expects our people, suppliers and subcontractors to have the same.

We all have a duty to be alert to the risks in our business and the wider supply chain. Our staff are expected to report concerns that they have to their respective Managers, who in turn are required to act if concerns are raised. We have several policies already in place to ensure that we are conducting our business in an ethical and transparent manner.

All relevant members of staff will have received instruction on the risks of modern slavery and human trafficking in our business, Senior Managers and all Directors will also be briefed on the subject. Systems are in place to allow the reporting of concerns and for the protection of whistleblowers; Our aim is to continue to build long standing relationships with suppliers and subcontractors, and in forming those long standing relationships we communicate our expectations clearly; We require all members of our supply chain to provide a declaration to abide by our Modern Slavery Statement and confirm compliance within the requirements of the Modern Slavery Act 2015; All new supply chain members will be required to confirm that they have a policy / statement setting out the steps they have taken to ensure that slavery and human trafficking is not taking place within their organisation or supply chain; This statement will be reviewed annually by the Directors who shall take responsibility for implementing it to ensure that the Firm and our supply chain are free of slavery and human trafficking.